Truvitals Support Center
For instant support, use the live chat box below to ask questions and get assistance quickly.
We're happy to speak with you on the phone lines. Call us for person-to-person communication.
Get in touch! Let us know if you have any questions, concerns, or would like to give us feedback to help make Truvitals better.
Need a helping hand or simply curious about how the products work? Check out the manuals for Truvitals’ products and see how simple and convenient operating one can be.
Expand for more languages
Expand for more languages
What do you think of Truvitals? Let us know what you think about our products. Fill out the form below and give us your review and feedback about our healthcare equipment. We’d love to hear from you.
Get your questions answered before you even ask. View some commonly asked questions about our products. Choose one of the products below to begin.
When using the Non-Touch 2-in-1 Thermometer, you should hold the thermometer one to two inches away from the body or surface you are scanning. There is never a need for your thermometer to touch the body or surface of an object.
Changing between the two temperatures of measurement is simple. Press the ?C/?F mode button to switch between Celsius and Fahrenheit.
To take the temperature of objects, you will need to change to surface mode. To turn on surface mode, press and hold the measure and memory/mute button at the same time for three seconds. When the body mode indicator is not lit, then you are in surface mode. To take temperature in surface mode, hold the thermometer one to two inches away from the surface you are scanning. Then, press the measure button to scan.
The Non-Touch 2-in-1 Thermometer is extremely responsive giving you accurate readings quickly. Press the measure button and get a reading in one second.
To power off the thermometer, hold the measure button for five seconds. In any case, the auto shutoff feature will power off the thermometer in 15 minutes
Yes. To clean the thermometer, wipe it with a dry, soft cloth. When not in use, store the thermometer in a safe, dry place.
The Non-Touch 2-in-1 Thermometer is extremely responsive giving you accurate readings quickly. Press the measure button and get a reading in one second.
To power off the thermometer, hold the measure button for five seconds. In any case, the auto shutoff feature will power off the thermometer in 15 minutes
To take the temperature of objects, you will need to change to surface mode. To turn on surface mode, press and hold the measure and memory/mute button at the same time for three seconds. When the body mode indicator is not lit, then you are in surface mode. To take temperature in surface mode, hold the thermometer one to two inches away from the surface you are scanning. Then, press the measure button to scan.
The Non-Touch 2-in-1 Thermometer is extremely responsive giving you accurate readings quickly. Press the measure button and get a reading in one second.
To power off the thermometer, hold the measure button for five seconds. In any case, the auto shutoff feature will power off the thermometer in 15 minutes
Yes. To clean the thermometer, wipe it with a dry, soft cloth. When not in use, store the thermometer in a safe, dry place.
To take the temperature of objects, you will need to change to surface mode. To turn on surface mode, press and hold the measure and memory/mute button at the same time for three seconds. When the body mode indicator is not lit, then you are in surface mode. To take temperature in surface mode, hold the thermometer one to two inches away from the surface you are scanning. Then, press the measure button to scan.
To power off the thermometer, hold the measure button for five seconds. In any case, the auto shutoff feature will power off the thermometer in 15 minutes
Yes. To clean the thermometer, wipe it with a dry, soft cloth. When not in use, store the thermometer in a safe, dry place.
When using the Non-Touch 2-in-1 Thermometer, you should hold the thermometer one to two inches away from the body or surface you are scanning. There is never a need for your thermometer to touch the body or surface of an object.
Changing between the two temperatures of measurement is simple. Press the ?C/?F mode button to switch between Celsius and Fahrenheit.
To take the temperature of objects, you will need to change to surface mode. To turn on surface mode, press and hold the measure and memory/mute button at the same time for three seconds. When the body mode indicator is not lit, then you are in surface mode. To take temperature in surface mode, hold the thermometer one to two inches away from the surface you are scanning. Then, press the measure button to scan.